Refund policy

Refund & Return Policy
[Your Store Name]

At SD SMART STORE, we want you to be completely satisfied with your purchase. If you're not happy, we’re here to help.

Returns

  • You have [7/14/30] days from the date of purchase to request a return.
  • To be eligible, items must be:
    • Unused and in the same condition you received them
    • In original packaging
    • Accompanied by proof of purchase (receipt or order number)

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods
  • Personal care items
  • Customized or made-to-order products
  • Clearance or final sale items

Refunds

  • Once we receive and inspect your returned item, we will notify you of the status.
  • If approved, your refund will be processed to your original payment method within [5–10 business days].
  • Shipping charges are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged.
  • If you need an exchange, contact us.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again
  2. Contact your credit card company
  3. Contact your bank